What is the quickest way to ask for help?

Ideas for a better quality of stay at Bolzano Station. Much is said about train stations. They are operating facilities and built ideology, a stop for public transport and cargo terminal, a showpiece of their city and a gateway to the world, an infrastructure hub and mobility-system component, a cathedral of the industrial age and shopping mall, a place of longing and Non-Place, a welcome home and a kiss goodbye. Based on our extensive field research and starting from a growing awareness of the ecological benefits of rail travel as well as the changing socio-cultural conditions – triggered by COVID-19 – the semester project focused entirely on the public user interface of Bolzano Station.